Our approach, in five steps

Every organization has its own systems, data and constraints. We always start by understanding your situation. Scope and investment are then proposed in writing.

At a glance

The five steps of our approach and what you receive 1. Conversation: you receive a written summary of what we understood. 2. Scoping: you receive a scoping note: objectives, risks. 3. Proposal: you receive a written proposal: scope, timeline. 4. Delivery: you receive the solution, its documentation and the decision log. 5. Next steps: you receive the deliverables, which are yours, and a plan. 1ConversationYou receivea written summary ofwhat we understood 2ScopingYou receivea scoping note:objectives, risks 3ProposalYou receivea written proposal:scope, timeline 4DeliveryYou receivethe solution, its documentationand the decision log 5Next stepsYou receivethe deliverables, which areyours, and a plan
The five steps of our approach and what you receive 1. Conversation: you receive a written summary of what we understood. 2. Scoping: you receive a scoping note: objectives, risks. 3. Proposal: you receive a written proposal: scope, timeline. 4. Delivery: you receive the solution, its documentation and the decision log. 5. Next steps: you receive the deliverables, which are yours, and a plan. 1ConversationYou receivea written summary ofwhat we understood 2ScopingYou receivea scoping note:objectives, risks 3ProposalYou receivea written proposal:scope, timeline 4DeliveryYou receivethe solution, its documentationand the decision log 5Next stepsYou receivethe deliverables, which areyours, and a plan
A written deliverable at every step. You decide whether to move on to the next.
  1. Conversation

    You describe your situation: the problem, the systems in place, the constraints on your data. We ask questions. If we are not the right firm for this need, we tell you.

    You receive: a short written summary of what we understood.

  2. Scoping

    We examine your systems, data and constraints, with your IT and business teams as needed. We clarify what is feasible, what is risky and what is missing.

    You receive: a scoping note: objectives, scope, risks, assumptions.

  3. Proposal

    We propose the scope, deliverables, timeline and investment in writing. You decide at your own pace.

    You receive: a written proposal that you can compare and discuss.

  4. Delivery

    We work in short iterations, with a demonstration at each stage. Decisions are recorded as we go, and the documentation is produced alongside the solution.

    You receive: a working solution, its documentation and the decision log.

  5. Next steps

    Handover to your team, operations, and ongoing support if you wish. The goal is that you can carry on without us if you choose to.

    You receive: the deliverables, which are yours, and a plan for what comes next.

Start with a conversation

Every organization has its own systems, data and constraints. We always start by understanding your situation. Scope and investment are then proposed in writing.